Frequently Asked Questions

How can we assist you today?

Can a parent top up funds into the Child’s Pebble savings account to accelerate their savings milestones?

Yes. We encourage the parent to periodically fund the child’s pebble account apart from the cash rewards that the child  earns from completed task. Enjoy high interest rates of up to 9% for Pebble savings account with balances of Kes 100,000  and above.  

My child has matured past 18 years or I no longer wish to use Busara family app?

You can visit your nearest SBM bank branch for assistance in transitioning your child pebble account to an young adult  account and the child will have full account ownership. For children under 18 who want to opt out, the branch or your RM  will facilitate the opt out request. 

For further assistance, please reach out to SBM Bank 

Tel: +254 (0) 709 800 000 / +254 (0) 730 175 000  

WhatsApp Chat: +254 (0) 773 758 196  

Email: atyourservice@sbmbank.co.ke 

Twitter: @sbmbankkenya  

Facebook: SBM Bank Kenya 

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