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The Mortgage loan is priced at the Bank's base lending rate of 10.4% plus a margin of 3.1% which totals to 13.5% p.a

The Central Bank had suspended charges related to transfer of money between bank and mobile phone transactions in 2020 at the onset of the Covid-19 Pandemic. This suspension was lifted in November 2022. Following the announcement by Central Bank of Kenya all banks are resuming the charges for Bank to Mobile phone (Wallet) transactions.

Mobile phone (Wallet) to Bank transactions were not affected by the suspension of charges. Customers will continue being charged as per existing tariffs.

The new charges will be effected on 01-March-2023, as per prudential guidelines, after 30 days notification

All bank charges are subject to a 20% excise duty which the bank recovers on behalf of KRA

a) 24/7 Contact Centre

Tel: +254 (0) 709 800 000, +254 (0) 730 175 000
WhatsApp: +254 773 758 196
Email: atyourservice@sbmbank.co.ke
Twitter: @sbmbankkenya
Facebook: SBM Bank Kenya

b) Visit any of our branches and we will be glad to assist.

c) Contact your Dedicated Relationship Manager.

For any queries please reach out to our 24/7 Contact Centre for further assistance:

Tel: +254 709 800 000 / +254 730 175 000
WhatsApp Chat : +254 773 758 196
Email: atyourservice@sbmbank.co.ke

Online banking is the power of banking delivered straight to your fingertips wherever you are in the world so long as you have a stable internet connection through a personal computer, tablet or phone.  This service is accessible 24/7 through most search engine browsers.

Convenient, secure and reliable banking. You can check your account balances; download statements, pay bills, transfer funds and pay salaries anytime anywhere among many other services.

Fresh user interface that is easy to navigate and transact. Improved and robust platform. Optimized bulk payment solution for salary and general payments, Pay merchant, Bill payments, Enable Email OTP (One Time Password) and Update security questions.

If you hold any the following accounts from SBM Bank, you can register for the service at no additional cost

1. Savings account
2. Current account